Refund and Returns Policy

Last updated: 12/16/2025

At Seeds Kids Worship, our heart is to serve churches, families, and ministry leaders with generosity and integrity. If something doesn’t work out with your order, we want to make it right.

Our Heart Behind This Policy

We believe in being gracious, understanding, and fair. While we’ve outlined guidelines below, our desire is always to help — not to make things difficult. If you have a concern, please reach out. We’re happy to work with you.

Digital Products

Because our digital resources (including songs, videos, albums, and downloads) are meant to serve your ministry well, we offer refunds on digital products.

If:

  • You purchased something by accident

  • The resource didn’t meet your needs

  • You experienced technical issues

  • Or for almost any other reason

Please contact us, and we’ll gladly help with a refund or replacement.

Physical Products (CDs, Books, etc.)

We accept returns on physical products within 30 days of delivery.

  • Items may be returned even if opened or used

  • In most cases, we will cover return shipping and related costs

  • Once the item is received, we will issue a refund, replacement, or both, depending on your preference and availability

Damaged or Incorrect Items

If your order arrives:

  • Damaged

  • Defective

  • Or incorrect

Please let us know, and we will gladly replace the item, issue a refund, or both. Photos may be requested simply to help us process things accurately.

How to Request a Return or Refund

To start a return or refund, please contact us using one of the following:

When reaching out, please include:

  • Your order number (if available)

  • A brief description of the issue

We aim to respond as quickly as possible and will work with you to find the best solution.

Reasonable Use

We trust our community and assume good intent. At the same time, Seeds Kids Worship reserves the right to limit or decline refunds in cases of repeated or excessive requests that appear to abuse this policy.

Final Note

Our goal is always relationship over transaction. We’re grateful for the opportunity to serve you and your ministry, and we truly want you to feel confident and cared for when partnering with Seeds Kids Worship.

If you have any questions at all, please don’t hesitate to contact us.

Stay Updated on
New Discipleship Resources

  • Receive our latest Kids Worship video for FREE!
  • Stay connected with Seeds Kids Worship HERE!