Refund policy
We want every family, church and ministry to love their Seeds resources. If something isn't right, email us at seeds@seedskidsworship.com and we'll make it right.
Digital downloads
Because digital files (videos, MP3s, chord charts and sheet music) are delivered instantly and can't be returned, all digital download purchases are final. If a file won't download or play, contact us and we'll help you get it working or send it again.
CDs, USBs and other physical items
If a physical item arrives damaged or defective, or you received the wrong item, email us within 30 days of delivery with your order number and a photo, and we'll send a replacement or a refund. For any other return, please contact us first within 30 days of delivery. Items must be unused and in their original packaging.
Gifts to Seeds
Gifts to Seeds Kids Worship are donations to our nonprofit ministry, not purchases, so no goods or services are provided in exchange. If you made a gift in error, email us within 30 days and we'll gladly help. You can change or cancel a monthly or yearly gift at any time from your account.
Refunds
Approved refunds are returned to your original payment method. Please allow 5 to 10 business days for your bank or card company to process it.
Questions? Email seeds@seedskidsworship.com.